Frequently Asked Questions
Everything you need to know about outfitting your home kitchen.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on your cookware and appliances?
Yes, all Kitchen Provisions products come with a minimum one-year manufacturer warranty. Specific premium brands may offer extended limited lifetime warranties as noted on the product page.
What is your return policy for kitchenware?
We offer a 30-day return window for unused items in their original packaging. For hygiene reasons, we cannot accept returns on food items or used cutlery.
How should I care for my high-carbon steel knives?
High-carbon steel requires immediate hand-washing and drying after each use. We recommend applying a food-grade mineral oil regularly to prevent oxidation and maintain the blade's integrity.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately via live chat or email to ensure the change is processed before the order ships.